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Jan did a few jobs for me, he fixed my boiler for just the call out charge and didn’t need to add any parts when I thought it’d be a hefty bill for sure. He sorted out a radiator with new valves and he also replaced a timer on my boiler. Each job was done very quickly and at a good price, his team are very professional and kept the place clean. Thanks so much, I’ll keep his number for any future needs for sure.
Jan’s team moved four radiators across two floors for me and not only fixed a shower leak caused by a builders poor installation but also solved a water run off problem which had existed from day one! A competitive price, friendly and efficient service and timely follow up to all queries. Highly recommended
Jan stood out because he got back to me asap. I got none of the waffle and showing off about “being snowed under” which is typical of the majority of tradesmen these days. He took on a job I’d lost time on, (replacing the heat exchange plate on the Worcester 25Si boiler I’d been duped into purchasing several years ago) with 2 previous heating engineers not wanting to take the job on. (It is a troublesome unit), he came and fixed it that day for £325. He didn’t play the 2 visits game and he was very professional and intelligent. I have had hot water running consistently since and I’m delighted. If you want a job done, ask a busy man like Jan.
Thank you Universal for urgently replacing my boiler during testing times. I must compliment Universal as they repaired my boiler previously when i was expecting them to charge for a new one . Instead they were professional and honest to be able to fix it to get a few more miles from it . Now ,this boiler packed up and during testing times, due to COVID and winter weather, I was impressed with the efficiency and urgency in getting the new boiler installed urgently as I have my elderly mother at home also. I was given a choice of recommended boilers and prices and extremely satisfied with the polite engineer who installed it and ensured his working in sterile conditions to keep all safe. He was polite and patient to test everything was working fully as well as ensuring his work areas were left clean and tidy before his departure. Great work + neat finish. Thank you.
Great Products and Service Always great service. Used for the last 7 years. Good priced and good quality products. Fast and reliable delivery and service. An efficient and easy company to deal with. Edison Yarde
Removal of old and installation of new boiler with safety checks. Done to agreed schedule and budget (more or less). Extremely helpful and remaining in contact with me as ‘agent’. Fully recommended.
Jan did a few jobs for me, he fixed my boiler for just the call out charge and didn’t need to add any parts when I thought it’d be a hefty bill for sure. He sorted out a radiator with new valves and he also replaced a timer on my boiler. Each job was done very quickly and at a good price, his team are very professional and kept the place clean. Thanks so much, I’ll keep his number for any future needs for sure.
Jan’s team move 4 radiators across two floors for me neatly removing sections of skirting board to inset pipework into walls and as well a fixing a shower leak caused by original builder’s poor fitting, they also solved a long standing water run off problem which caused the tray to fill with water while at it! Great job at competitive price and good customer service start to finish. Highly recommended.
I must compliment Universal for thier professionalism in arranging prompt supply+ fix of an urgently needed new boiler. My elderly mother is at home so it was essential for a fast response in winter.The engineer was polite and ensured to keep all safe in terms of current Covid conditions .He attempted to fix the boiler as he managed previously, But this time he confirmed + displayed the damaged parts that had clearly come to the end of thier lifespan . I was given a choice of new boilers+ prices and was it was efficiently installed with a 10 year warranty. THANK YOU. Good clean work !
We were in urgent need of a Power Flush, as the system was so clogged central heating wasn’t working. Universal were able to send someone out the next day which was very impressive. Engineer was careful, calm, methodical, and made sure not to leave until the system was working again – even though we’d only called them for the flush. Very reasonable price too! Impressed with this company, and will use them again!
